Important Information Single Plans
Minimum |
Min spend over contract |
Early Exit Fee |
$69 |
$1656 |
$69 |
$79 |
$1896 |
$79 |
$99 |
$2376 |
$99 |
$114 Unlimited |
$2736 |
$114 |
$119 |
$2856 |
$119 |
$149 |
$3576 |
$149 |
(a) Single Business Cap Contracts are available to credit approved customers who agree to a minimum commitment period of 24 months. There is a limit of 4 single Business Cap Contracts per Vodafone connection at any one time.
(b) Minimum Monthly Spend and minimum cost over 24 months excludes handset repayments and additional or excluded call or service costs.
(c) Minimum total cost over contract term is calculated by multiplying the Minimum Monthly Spend by the contract period.
(d) Early Exit Fee, which is payable if a customer does not remain connected to their selected contract plan for the 24 month contract period, is calculated by multiplying the Minimum Monthly Spend by the remaining months left on the contract. The Early Exit Fee is in addition to any handset repayments and additional or excluded call or service costs.
(e) Voice Minutes and TXT allocations awarded with your selected Single Business Cap are to be used by each individual connection and can only be used on included call types and services. If your usage of these services exceeds the allocation awarded, in addition to your minimum monthly spend, you will be charged (according to applicable rates under your Business Cap) for any of the services used above the allocation awarded, plus for any excluded services. For a list of full rates and charges, go to www.vodafone.com.au. Excluded call types and services are not deducted from your Voice Minutes and TXT allocation and are charged on top of your minimum monthly spend.
(f) Voice Minutes are deducted from your Voice Minutes entitlement in 30 second blocks, with a minimum duration of 30 seconds. TXT allocation will be deducted from your TXT allocation per TXT message sent for all included SMS types. Monthly Voice Minutes and TXT allocation which are not used by the end of the monthly billing period or when you terminate your contract with Vodafone are forfeited.
(g) The following call and TXT types are eligible for entitlement deduction based on the shared allocation of your Business Cap: Standard Calls, Standard and International TXT and 13, 15 and 18 numbers (excluding 1555 which is free of charge and minutes spent calling this number will not be deducted from your entitlement). These calls must be made and terminated within Australia.
(h) The following call, TXT and service types are not eligible for entitlement deduction and will be charged at applicable rates in addition to your minimum monthly spend: 123 ‘Ask Us Anything’, 1223 Directory Assistance, International Calls, Standard and International Video Calls, Standard and International PXT®, Standard and International Video PXT®, Vodafone Live! content purchases (except Vodafone Live! surfing which is free of charge), Mobile Internet, Premium TXT, Premium Numbers, some National Roaming, International Roaming and CALLScreen. Services which are not considered standard TXT include special TXT services such as Premium TXT and content downloads. Additional exclusions and a full price list for using excluded services can be found in the Vodafone Standard Form of Agreement.
(i) Based on the device selected, customers will receive either the Unlimited BlackBerry® (BlackBerry® Internet Service (BIS) version) or a Data Bundle bolt-with the single Business Cap Contract.
(j) The Unlimited BlackBerry® bolt-on is subject to Vodafone’s Fair Use Policy. The Unlimited BlackBerry® bolt-on provides access to Data Services which enables customers to send and receive emails. A session starts when a customer first connects to the Data Services and ends when a customer disconnects from the Data Services. The BlackBerry® browser icon or any specific application browser icon loaded on the customer’s BlackBerry® at the time of purchase (excluding Compass and Pocket Life) must be used to access the internet to ensure data usage is taken out of the included data awarded with the Unlimited BlackBerry® bolt-on. Accessing the internet through
any other icon such as Vodafone live! will attract additional charges outside the included data allowance of $0.50 per MB (with a minimum charge per session of 12KB). Included data awarded can be used to browse Vodafone live! (but not downloads) and access any webmail account supported by BIS (including Yahoo!, Hotmail, Gmail and POP3/IMAP) and BlackBerry® Enterprise Service. Included data awarded does not include access to Compass; Pocket Life; Vodafone live! downloads or downloads from any application not loaded by Vodafone or Research In Motion (RIM); Premium TXT and Chat; single downloads of 3MB or larger; or video streaming. The Unlimited BlackBerry® bolt-on can only be activated on BlackBerry® Built-In handhelds as authorised by Vodafone and RIM. The Unlimited BlackBerry® bolt-on applies to email data usage within Australia on Vodafone’s GPRS network for the BlackBerry® Internet Service, applicable to retail consumers. In addition to the terms and conditions set out above in relation to use of the Unlimited BlackBerry® bolt-on service, RIM’s standard terms and conditions associated with the use of BlackBerry® from Vodafone, the BlackBerry® Internet Service, the BlackBerry® Built-In handheld, BlackBerry® Unite!™ and other associated products will also apply to use of these products and services.
(k) The Data Bundle bolt-on provides a specified amount of data each month. A session starts when a customer first connects to the Data Services and ends when a customer disconnects from the Data Services. Included data awarded is for use in Australia only on Vodafone’s GPRS and 3G networks.
(l) Data usage is calculated per KB. Data usage over the included monthly data allowance is charged at $0.12 per MB (with a minimum charge per session of 50KB). Included voice credit cannot be used for excess data usage charges. Data usage over the included monthly data allowance will need to be paid for separately, in addition to the Minimum Monthly Spend of selected Contract Vodafone Internet Cap. For unlimited BlackBerry® plans, accessing the internet through any other icon such as Vodafone live! will attract additional charges (of $0.50 per MB) outside the included data allowance (with a minimum charge per session of 12KB).
(m) One standard TXT has up to 160 characters. If one message is more than 160 characters,each additional character will form part of a new message up to a maximum of 154 characters per subsequent message.
(n) International direct dial rates are set out at vodafone.com.au/business.
(o) Vodafone services are subject to local and overseas network limitations and availability and individual handset capabilities of both caller and receiver. The 3G broadband network covers selected metro areas of most capital cities and selected parts of the NSW Central Coast, Gold & Sunshine Coasts; not available in TAS or NT. Outside 3G broadband areas Vodafone Mobile Internet operates at slower access and download speeds on Vodafone’s 2.5G network. See vodafone.com.au/coverage for details. Some Vodafone services may not be available whilst roaming in some countries. Some Data Cards and Modems may be incompatible with networks in some countries. A compatible handset is required to use 3G services, GPRS Vodafone live!, PXT®, Video PXT®, video calls and other special services.
(p) Voicemail deposits and retrievals (to 121) are free and unlimited.
(q) Handsets purchased through Vodafone outlets in Australia may be locked to the Vodafone network. A fee may apply for unlocking selected handsets, visit vodafone.com.au or call 1555 from your mobile for more details.
(r) When you originate a call conference from your Vodafone mobile to two or more phone numbers, for each of the calls on the conference, the number of minutes you spend on the conference to each number will be deducted from your Voice Minutes Entitlement.
(s) Your minimum monthly fee and all call costs incurred will appear on your bill. If the call is part of your Voice Minute allocation, a zero rating will appear against that entry on your bill to demonstrate that you have not been charged for that call. If you have used up your Voice Minute allocation when the call is made or your Voice Minute allocation gets used up during the call or the call is an excluded call, the actual cost of the call will appear against that entry on your bill. If your Voice Minute allocation gets used up during a call, you will only be charged for that call from the time during the call when your Voice Minute allocation is exceeded. Actual call charges may vary on your statement as each call charge is rounded up to the nearest cent before GST is included. All prices are subject to change.
(t) When you choose a Business Cap you will be allocated to a bill cycle shortly after you connect. Your minimum monthly fee is payable for each full monthly billing period in advance and is nonrefundable. Additional charges are billed at the end of each monthly billing period in arrears. Once allocated to a bill cycle, you may receive a first bill within 1 to 7 days to cover that period. As you will not have commenced your first full billing period, your minimum monthly fee will be calculated on a pro rata basis but you will receive the full monthly Voice Minutes and TXT allowance for this period. Any unused Voice Minutes and TXT awarded will be forfeited after this time. Your first bill will also contain your minimum monthly fee for the next full monthly billing period and any additional call,
data and/or service usage charges during that initial period. Once you commence your full monthly billing period, your 1 month credit expiry period will apply. If you terminate your contract before the expiry of your commitment period, your Voice Minutes and TXT entitlements will be pro-rated.
(u) Actual charges may vary on your statement as each charge is rounded up to the nearest cent
before GST is included. All prices are subject to change.
(v) Vodafone will provide you with a monthly bill for your account in the format you request at the time you connect to Vodafone. You may change the format of your monthly bill or request an additional monthly bill by calling 1555 from your mobile.
(w) If you are an existing Post pay customer and you connect to a Business Cap, your agreement with Vodafone (including your obligation to pay an Early Exit Fee) starts on the date you join that Business Cap but your plan change and commitment period will not commence until your next billing period. If you are an existing Prepay customer and you connect to a Business Cap, your agreement with Vodafone (including your obligation to pay an Early Exit Fee), your commitment period and your plan change starts on the date you join that Business Cap and all prior credit is forfeited.
Changing Business Caps
(a) You may change your Business Cap once per month by calling 1555 free from your mobile. A change must be requested at least 1 day prior to your next billing period. Only the account owner can make such a change. Any changes will take effect at the start of the next billing period.
(b) When changing to another Business Cap, any unused Voice Minutes and TXT Allocation from your original Business Cap is forfeited and your account must comply with the conditions applicable to the new chosen Business Cap. Plan changes will apply from your next billing period and only 1 plan change is permitted per billing period.
(c) During your commitment period, if you move to any Business Cap plan with a different commitment period, you will be required to pay an EEF based on the plan you are moving from.
(d) If you move to a Business Cap plan with a different commitment period, you will also receive a Handset Credit based on the plan you are moving to. This Handset Credit will be set-off against your EEF and any amount remaining of the Handset Credit may be used by you.
(e) If you move up to a Business Cap, with a higher Minimum Monthly Spend, there will be no additional charge. You will receive a Contract Plan Change Credit and you accept the terms of your new Business Cap (including the applicable EEF). The Contract Plan Change Credit has the same rules as a Handset Credit.
(f) If you move down to a Business Cap, with a lower Minimum Monthly Spend, you must pay a Contract Plan Change Fee and accept the terms of your new Business Cap (including the applicable EEF). The Contract Plan Change Fee will be 50% of the difference between the minimum monthly spend of your old and new plans multiplied by the number of contract months remaining on your commitment period. The Contract Plan Change Fee will be added to your next bill. See Standard Form of Agreement or call 1555 for details.
Plan Suspension
(a) You may suspend your Business Cap once for between 1-3 consecutive months for a monthly fee of 50% of your minimum monthly spend, provided that your account is not overdue.
(b) Suspension period added to your commitment period. If you also have a Data or BlackBerry Bundle contract Bolt-On, these contracts will also be suspended during your selected suspension period at a charge of 50% of the monthly access fee × number of months suspended.
Data
(a) Additional charges apply for usage exceeding the included monthly data allowance. Excess data charges not deducted from the value of your voice Cap. Unused included value and data expire each month. Some services excluded. Data included is for use in Australia only. Subject to Vodafone’s Fair Use policy.
(b) Voice Contract or On Account voice Cap or Plan and other Services charged in addition to the minimum monthly access fee of your data service.
(c) Minimum monthly spend and minimum total cost over contract term (if applicable) of your selected data services are in addition to the monthly access fee of your selected voice Cap and excludes any additional device repayments (if applicable) and additional or excluded service costs.
(d) A session starts when you connect to the Data Services and ends when you are disconnected from the Data Services.
(e) Min monthly access fee charged on a pro rata basis if you connect to a data service midbilling cycle. You will receive the entire monthly included data for these pro-rated periods. Min monthly access fee is not pro rated if you cancel the service mid bill cycle. You will receive the entire months included data.
(f) BlackBerry®, RIM®, Research In Motion®, SureType® and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. Used under license from Research In Motion Limited.
(g) RIM’s standard terms and conditions for the BlackBerry® Internet Service, the BlackBerry® Built-In handheld and other associated products apply to your use of these products and services.
(h) The following services can be added on to a single Business Cap Contract: Internet on Your Mobile, Mobile Internet Data Bundles, BlackBerry® Internet Bundles (subject to Vodafone Fair Use Policy), and Vodafone World™, Vodafone Traveller and Roaming Data Bundles (to be used when travelling outside Australia) (Roaming Data Bundles not compatible with BlackBerry®. These services will be charged in addition to any charges relating to the single Business Cap Contract.
Mobile broadband
(a) Mobile Broadband (MBB) is available to credit approved customers who commit for a minimum contract period of 24 months. Minimum monthly spend: $24.95 (1GB being $19.95 plus $5 for the Internet Stick or the Data Card); $39.95 (5GB). Minimum spend over 24 months: $598.80 (1GB); 958.80 (5GB). Early Exit Fee applies if not connected for 24 months. Early Exit Fee: $15 plus $5 for Internet Stick (1GB plan); $25 (5GB plan) × months remaining on contract. These are in addition to any other handset / device repayments, voice plans, additional or excluded call or service costs or additional or excluded data usage.
(b) Additional data usage charged at $0.10 / MB(60kB minimum session charge). MBB only includes data accessed through a Vodafone approved device. One month credit expiry applies. Included data not used by end of monthly billing period or when customer terminates their contract with Vodafone is forfeited. Included data is for use in Australia only. Vodafone’s Fair Use Policy applies.
(c) MBB may be bundled with eligible Voice Caps or Plans however standalone MBB excludes all voice and video calls, all TXT, PXT®, VPN calls, voicemail, 123-Ask us anything, 1223-Directory Assistance, national roaming, Vodafone Live!, STK, IVR & web services content purchases, Vodafone World and Vodafone Traveller – international roaming, call screen and call control.
(d) You may change between MBB plans movement to a plan with less Included Data will incur a charge of $10 × months remaining on plan. Only one Mobile Broadband Bundle change is permitted per billing period. If you bundle one of the Mobile Broadband Bundles with a new or existing 24 month eligible voice contract Cap or Plan, you will be entitled to receive a crossbundle discount of $10 per month off your total bill. Both the voice and Mobile Broadband Bundle must be on the same billing account.
(e) MBB is available in Vodafone’s 3G broadband network areas. Data capacity and speed may vary due to coverage, location, hardware and software configuration, capability and load of sites visited and general network and internet traffic. All Vodafone services are subject to local and overseas network limitations and availability and individual handset capabilities of both caller and receiver. Some data and internet services and sites may not be accessible.
International Roaming
(a) For rates which apply to international roaming on Vodafone World or Vodafone Traveller, go to www.vodafone.com.au. To activate international roaming, contact Vodafone customer care at least 72 hours prior to departure. A security deposit may be required. Some Vodafone services may not be available while roaming in some countries. You must specifically opt-in to Vodafone Traveller; Vodafone World is the default roaming product. For rates which apply to Roaming Data Bundles, go to www.vodafone.com.au/businessroaming
Vodafone Standard Form of Agreement
(a) Your use of Vodafone services is also governed by the Vodafone Standard Form of Agreement which sets out in greater detail the terms and conditions which apply to your selected voice and/ or data plan. For full terms and conditions of, and a full price list for accessing and using, the Business Cap plans and other services, such as Mobile Payment Plan see the Vodafone Standard Form of Agreement.
(b) Although your Contract (and liability to pay an EEF) commences with your acceptance of the terms and conditions that apply to your selected voice and/or data plan, the 24 month commitment period will not commence until your service is activated.
(c) All prices and credit expiry periods are current as of December 2008 and are subject to change.
